Guides
CSV Import

CSV Import Guide

Master bulk content import with CSV files. Schedule weeks of content in minutes using spreadsheet uploads.

What is CSV Import?

CSV Import allows you to upload a spreadsheet containing your content calendar and automatically create scheduled posts. Access it from Content tab → Create Content → Import CSV. This is perfect for:

  • Campaign Planning - Import entire campaign schedules
  • Content Migration - Move from other platforms
  • Bulk Scheduling - Schedule weeks of content at once
  • Team Collaboration - Work in spreadsheets, import to Creator Studio

CSV File Structure

Required Columns

Your CSV must include these columns:

ColumnFormatDescriptionExample
dateYYYY-MM-DDPublication date2024-01-15
activityTextContent prompt or descriptionLaunch new product line

Optional Columns

Enhance your import with additional data:

ColumnFormatDescriptionExample
mediaURLDirect link to media filehttps://cdn.example.com/image.jpg (opens in a new tab)
platformTextTarget platforminstagram
post_typeTextType of postfeed, story, reel
dimensionsTextMedia dimensions1080x1080, 9:16
reference_image_filenameTextBrand asset filenamelogo.png
generation_modeTextHow to generateprompt, auto
durationNumberVideo length in seconds30

Sample CSV Content

date,activity,media,platform,post_type
2024-01-15,Motivational Monday - Share productivity tips,,instagram,feed
2024-01-16,Product showcase with customer testimonial,https://media.url/video.mp4,tiktok,video
2024-01-17,Behind the scenes of our creative process,,instagram,story
2024-01-18,Feature Friday - Highlight new feature,,youtube,video
2024-01-20,Weekend sale announcement - 25% off,,facebook,feed

Step-by-Step Import Process

Step 1: Prepare Your Spreadsheet

  1. Open your spreadsheet tool (Excel, Google Sheets, etc.)
  2. Create column headers - Exactly as shown above
  3. Add your content data - One row per post
  4. Format dates correctly - YYYY-MM-DD format
  5. Export as CSV - File → Download as → CSV

Pro Tips:

  • Keep descriptions clear and detailed for better AI generation
  • Include relevant keywords in activities
  • Group related content by date ranges
  • Leave media blank to let AI generate images

Step 2: Start Import Process

  1. Navigate to Content section
  2. Click Create Content
  3. Select Import CSV option
  4. You'll see the import wizard

Step 3: Upload and Configure

  1. Upload File

    • Click upload area or drag & drop
    • Select your CSV file
    • Wait for initial processing
  2. Select Brand (if applicable)

    • Choose brand for guidelines
    • Ensures consistent voice
    • Applies brand assets
  3. Choose Target Profiles

    • Select social accounts
    • Multiple profiles supported
    • Platform filtering available

Step 4: Validation

The system automatically validates your data:

✅ Valid Rows

  • Ready for import
  • All requirements met
  • No conflicts detected

⚠️ Warnings

  • Non-critical issues
  • Can still import
  • Review recommended

❌ Errors

  • Must be fixed
  • Cannot import these rows
  • Download error report

Step 5: Review and Import

  1. Review Summary

    • Total rows: X
    • Valid rows: Y
    • Invalid rows: Z
  2. Options Available

    • Import all valid rows
    • Download error report
    • Fix and re-upload
    • Cancel import
  3. Complete Import

    • Click "Import X Valid Rows"
    • System creates schedules
    • Generates content tasks
    • Shows success message

Common Validation Issues

Date Problems

Issue: "Invalid date format" Solution: Use YYYY-MM-DD format (2024-01-15, not 15/01/2024)

Issue: "Date in the past" Solution: Only future dates accepted

Issue: "Date too far in future" Solution: Maximum 90 days ahead

Scheduling Conflicts

Issue: "Slot already taken" Solution:

  • Another post scheduled at this time
  • Adjust time by 15-30 minutes
  • Use different profile

Issue: "Too many posts per day" Solution:

  • Platform limits exceeded
  • Spread across more days
  • Reduce quantity

Media Issues

Issue: "Media URL not accessible" Solution:

  • Ensure URL is public
  • Check for typos
  • Verify file exists

Issue: "Invalid media format" Solution:

  • Use supported formats (JPG, PNG, MP4)
  • Check file extension
  • Verify media type matches post type

Advanced Features

Bulk Operations

Large Imports

  • Up to 100 rows per import
  • Background processing
  • Progress notifications

Batch Strategies

  • Import by week/month
  • Group by campaign
  • Separate by platform

Smart Scheduling

Auto-Spacing

  • Minimum gaps between posts
  • Platform-specific timing
  • Avoid clustering

Optimal Times

  • AI suggests best slots
  • Based on audience data
  • Maximizes engagement

Content Generation

AI Enhancement

  • Generates from prompts
  • Applies brand voice
  • Creates variations

Media Creation

  • Auto-generates images
  • Matches content theme
  • Brand-compliant visuals

Best Practices

Planning Your Import

  1. Start Small

    • Test with 5-10 rows first
    • Verify process works
    • Scale up gradually
  2. Organize by Campaigns

    • Group related content
    • Use consistent themes
    • Plan story arcs
  3. Mix Content Types

    • Vary post formats
    • Different platforms
    • Diverse topics

Content Strategy

  1. Batch Similar Content

    • Group by theme
    • Similar generation needs
    • Consistent style
  2. Leave Room for Real-Time

    • Don't over-schedule
    • Allow flexibility
    • Space for trending topics
  3. Include Variety

    • Educational content
    • Entertainment
    • Promotional
    • User-generated

Quality Control

  1. Review Before Import

    • Check spelling/grammar
    • Verify dates
    • Confirm media URLs
  2. Post-Import Review

    • Check generated content
    • Edit as needed
    • Approve before publishing

Templates and Examples

Weekly Content Calendar

date,activity,platform,post_type
2024-01-15,Monday Motivation - Productivity tips for the week,instagram,feed
2024-01-16,Tutorial Tuesday - How to use our new feature,youtube,video
2024-01-17,Wednesday Wisdom - Industry insights and trends,linkedin,article
2024-01-18,Throwback Thursday - Company milestone celebration,facebook,feed
2024-01-19,Feature Friday - Product spotlight,instagram,reel
2024-01-20,Saturday Stories - Customer success story,instagram,story
2024-01-21,Sunday Summary - Week in review,twitter,thread

Product Launch Campaign

date,activity,media,platform
2024-02-01,Teaser - Something big is coming,https://cdn.ex.com/teaser.jpg,instagram
2024-02-03,Countdown - 5 days until launch,,tiktok
2024-02-05,Feature preview #1 - Speed improvements,,youtube
2024-02-06,Feature preview #2 - New interface,,instagram
2024-02-07,Feature preview #3 - AI enhancements,,facebook
2024-02-08,Launch day - Introducing Product X,,all
2024-02-09,Tutorial - Getting started guide,,youtube
2024-02-10,Customer reactions and testimonials,,instagram

Seasonal Content

date,activity,platform
2024-12-01,December goals and planning,instagram
2024-12-05,Holiday gift guide for our industry,facebook
2024-12-10,Year in review preparation,linkedin
2024-12-15,Holiday greetings from our team,all
2024-12-20,Last-minute holiday tips,instagram
2024-12-25,Merry Christmas message,all
2024-12-28,Preparing for the new year,youtube
2024-12-31,New Year's Eve celebration,instagram

Troubleshooting

Upload Issues

"File too large"

  • Maximum 10MB file size
  • Remove unnecessary columns
  • Split into multiple files

"Invalid file format"

  • Must be .csv file
  • Not .xlsx or .xls
  • Save as CSV from spreadsheet

Import Failures

"No valid rows"

  • Check column headers
  • Verify date format
  • Remove empty rows

"Import failed"

  • Check internet connection
  • Verify profile connections
  • Contact support if persists

Post-Import Problems

"Content not generating"

  • Check profile settings
  • Verify AI credits available
  • Review generation queue

"Wrong timezone"

  • Check profile timezone settings
  • Adjust in CSV if needed
  • Use UTC times

Integration Tips

With Brand Management

  • Select brand before import
  • Applies guidelines automatically
  • Uses brand assets
  • Maintains consistency

With AI Generation

  • Include detailed prompts
  • Reference brand elements
  • Specify tone/style
  • Let AI enhance

With Approval Workflows

  • Imported content enters queue
  • Bulk approval options
  • Review before publishing
  • Track approval status

With Analytics

  • Monitor imported content performance
  • Compare with manual posts
  • Track engagement rates
  • Optimize future imports

FAQ

Q: Can I update imported content? A: Yes, all imported content can be edited before publishing.

Q: What happens to duplicates? A: System detects and prevents duplicate scheduling in same time slot.

Q: Can I import for multiple brands? A: Import one brand at a time, but you can do multiple imports.

Q: Is there an import history? A: Yes, all imports are logged with details and results.

Q: Can I cancel an import? A: Yes, until content is generated. After that, delete individual posts.

Q: How are errors handled? A: Invalid rows are skipped, valid rows import. Download error report for details.

Next Steps

Get Support

Having issues with CSV import? We're here to help: